SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Voguish Looks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://voguishlooks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
If you're looking where to buy online, you'll find no place better than this store. thanks to the seller!
thanks to the store! the quality of is great!
I decided to compare with similar offers and soon found out it's the best possible alternative
Thank you a lot! Absolutely 5 stars!!!
Everything is fine, advise this to everybody
With free shipping available, it's a great deal.
Now I know here to find online for a great price! Thanks to the seller
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
I am really thankful to the store for setting such a good price for
Everything Is okay) came quickly
Excellent product! Roomy and beautiful!
even better than the similar one i almost bought offline!
Thank you very much! i got the today and i'm satisfied!
All the reviews made me realize it's great value for money
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
Very nice! Thanks
I was wondering where to buy online, and thankfully found this store!
This is for sure one of the best, if not the best options of thisbrand I have ever had the thrill to use. I have the impression it is a good acquisition. It was delivered sooner than it was predicted and saved me a lot of hassle, since I needed it urgently. I was unbelievably contented with the customer service. I regard itself, have not caught sight of any reasons tocriticize. wholly recommend.
Never hesistated to buy online for such an attractive price from a trustworthy seller
makes a nice gift, glad i bought it
certainly a good purchase
I've purchased on sale and the quality is amazing
even without a discount is still really affordable
the seller probably asks the lowest price for ever. that's something! thanks for the service